Shipping Information
Shipping Fee
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We offer Flat Rate Shipping for all orders.
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The shipping fee is clearly displayed at checkout before payment is completed.
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No additional handling or hidden fees will be charged.
Tax Policy
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0% Tax is applied to all orders.
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Customers will not be charged any sales tax, VAT, or import tax at checkout.
Order Processing Time
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Order preparation time: 2–3 business days
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This includes order verification, quality check, packaging, and dispatch.
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Orders are processed from Monday to Friday, excluding public holidays.
Cut-off Time
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Daily cut-off time: 5:00 PM (PST)
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Orders placed before 5:00 PM (PST) will be processed on the same business day.
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Orders placed after 5:00 PM (PST) will be processed on the next business day.
Shipping Time
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Estimated shipping time: 8–9 business days after the order has been dispatched.
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Delivery time may vary depending on the destination and carrier conditions.
Total Delivery Time
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Total estimated delivery time: 10–12 business days
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Processing time: 2–3 business days
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Shipping time: 8–9 business days
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Please note that delivery times are estimates and may be affected by factors such as weather conditions, customs clearance, or carrier delays.
Tracking Information
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Once your order has been shipped, a tracking number will be sent to your email.
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Tracking information may take 24–48 hours to become active.
Incorrect Address
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Customers are responsible for providing accurate shipping information.
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We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.
Contact Information
For any shipping-related questions, please contact us:
Canimotos Store
Owned and operated by The Supply Change, LLC
📍 Address: 973 Pleasant Hill Road, Lafayette, CA 94549, United States
📧 Email: [email protected]
📞 Phone: +1 925-256-4199